Liquid Web, LLC. is a privately held provider of web hosting services based in Lansing, Michigan, United States. The company also has locations in Ann Arbor, MI, Phoenix, AZ, San Antonio Tx, and Amsterdam, NL. They provide a range of hosting products and services.
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History
Liquid Web was founded in 1997 by Matthew Hill in Holt, MI at the age of 16, and the company grew quickly thereafter.
On May 27, 2015, Liquid Web announced that it had accepted a financial investment from Madison Dearborn Partners. In addition to the majority investment by Madison Dearborn, executive Jim Geiger also invested in the company and was named CEO.
In 2016, Liquid Web acquired Cloud Sites, a hosting platform, from Rackspace.
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Customer Support
In 2015, Liquid Web announced a best-in-class Net Promoter Score of 74, which indicates the overall satisfaction of their customer base and how many would refer the company to others. In a 2016 interview, CEO Jim Geiger referred to the term "Heroic Support", the company's branding of their customer support services, as the firm's "de-facto Brand".
Products
In 2009, Liquid Web launched its Storm Platform, a line of cloud servers. In 2017, the product line was renamed from Storm to Cloud. The platform has been continually expanding, including new operating systems and providing new regions and geographic redundancy in early 2012.
Locations
Liquid Web maintains five data centers in Lansing, Michigan, the location of the company's headquarters. The first of Liquid Web's Lansing data centers opened in 2003. Data Center One (DC1) is 5,058 square feet and has a capacity of 2,000 servers. By 2005, the company expanded to a second data center in Lansing (DC2), which has 32,000 square feet and a capacity of 8,000 servers. Their third and largest data center, now their headquarters, was opened in 2009. DC3 is 90,000 square feet and has a capacity of 25,000 servers.
In 2011, Liquid Web expanded its operations to include a location in Phoenix, Arizona, which has a capacity of 2,000 servers. In 2015, a location in Amsterdam, NL was opened. The company also operates a remote office in Ann Arbor, Michigan.
References
External links
- Liquid Web Website
- Storm Website
Source of the article : Wikipedia
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